Refurbished AirPods 1st Generation

Refurbished AirPods 1st Generation

Although I do meanwhile also have a pair of AirPodsPro 2.Gen, there are several situations where I prefer to use my pair of original AirPods of the very first generation. Particularly when going skiing in the mountains, as music can be started and stopped simply by tapping on 1. Gen AirPods - even when worn underneath the ski helmet.

So I was really sad, when I lost one AirPod - and extremely happy to have found RePods and purchase perfectly refurbished replacement from them. Many thanks 🫶

Refurbished AirPods 1st Generation

I ordered a left airpod to replace an original one that I accidentally crashed.
The order process and logistics were smooth, and I received the item as expected.
The airpod was in super good condition, and came in a protective package.
I started to use it, and it was working fine, 99% of the time. I realized that I was having problems when running with the airpods, as connection was randomly challenged, and I would almost loose connection every other minute.
This I recognize is a an edge case, but what totally amazed me was the response from customer support. They provided several options, amongst which a full refund , with no additional checks. The service simply relied on my explanation of the issue, and acknowledged that it was probably linked to the Bluetooth connection.
So again, very god purchasing experience, optimal product (except for the unexpected misfunction on the edge case), and superb response from Support.

Ich habe selten, einen so guten Kundenservice erlebt.
Auch die Qualität des Produktes ist super.