Politique de remboursement
• All returns including exchanges & returns for a refund must be postmarked within 30 days of receipt.
• The returning shipping cost is the buyer's responsibility except for wrong items, defective items, or Free Return eligible items or locations.
• Before returning the item(s) back to us, please contact us.
• If the item is returned after 30 days, no refund will be issued. The item will be returned to the buyer or will be donated to charity.
• If the item is returned due to 'Wrong Address', 'Unclaimed', 'Undeliverable' or 'Refused', Expedited Shipping & Express Shipping cost will NOT be refunded.
• The returns including refund & exchange will be processed within 2-5 business days after we receive the item back.
• Repods reserves the right to limit the number of returns.
Please obtain a tracking number for your returns. In case the returned items are lost without the tracking number, we are not responsible for a refund or exchange.
In case the returned item is lost or missing, the tracking must be shown as 'Delivered' to our return department's zip code to be covered.
Any missing packages or damaged or defective items must be claimed within 14 days of the postmarked delivery date.
Please send the item to the return address below.
Return Department
KUKY GmbH
Address: Graf-Adolf-Straße 98 40210 Düsseldorf Germany
Email: info@repode.eu
Contact: +49-211-1581 0919
• The returning shipping cost is the buyer's responsibility except for wrong items, defective items, or Free Return eligible items or locations.
• Before returning the item(s) back to us, please contact us.
• If the item is returned after 30 days, no refund will be issued. The item will be returned to the buyer or will be donated to charity.
• If the item is returned due to 'Wrong Address', 'Unclaimed', 'Undeliverable' or 'Refused', Expedited Shipping & Express Shipping cost will NOT be refunded.
• The returns including refund & exchange will be processed within 2-5 business days after we receive the item back.
• Repods reserves the right to limit the number of returns.
Please obtain a tracking number for your returns. In case the returned items are lost without the tracking number, we are not responsible for a refund or exchange.
In case the returned item is lost or missing, the tracking must be shown as 'Delivered' to our return department's zip code to be covered.
Any missing packages or damaged or defective items must be claimed within 14 days of the postmarked delivery date.
Please send the item to the return address below.
Return Department
KUKY GmbH
Address: Graf-Adolf-Straße 98 40210 Düsseldorf Germany
Email: info@repode.eu
Contact: +49-211-1581 0919
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