Customer Support

Frequently Asked Questions

Repods International launched AirPod Refurbishment to satisfy the needs of wireless earphone users and to make the planet a better place.

Repods is responsible for solving problems with AirPods.

With the know-how of refurbishing approximately 500,000 AirPods, we provide refurbishment quality and service that satisfies users.

Location

Kuky GmbH(Repods Europe)

Graf-Adolf-Straße 98 40210 Düsseldorf Germany

Support

+49-211-1581 0919

Operation

MON-FRI: 10 AM - 6 PM
(Lunch time 12:00~13:00)
SAT-SUN: Closed

FAQ

These are questions frequently asked by customers.

Is it possible to use AirPods 1st and 2nd generation at the same time? (How to check the status of AirPods)

AirPods disconnect frequently. Can you tell if it is a malfunction?

How do I know when my battery needs to be replaced?

I use the same generation, but AirPods do not work with my iPhone. (How to update firmware)

I am using a 1st generation case. Is the 2nd generation unit compatible with the 1st generation case?

What is the lifespan of the case?

How can I tell which generation of AirPods I am using?

Customer Support

Frequently Asked Questions

Repods is responsible for solving problems with AirPods.

FAQ

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Customer Support

Frequently Asked Questions

Repods is responsible for solving problems with AirPods.

FAQ

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